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About me 

Carlien Serfontein

I love what I do. 

When I was 11, I realised that people "are my thing", and that I need to be working in the psychological space. This is my passion and my interest. I love what I do and the most important thing; you become my priority too.

I welcome my clients with unconditional acceptance; meeting you at the point in your unique mental health journey, within your process, and at your pace.


I adopt an integrative and holistic approach that acknowledges all aspects of what makes you, you. 

Having been through the process myself, I understand how intimidating it can be at first, but I do encourage you to make this investment in yourself.


I am present, focused and unwavering in my dedication to help you reach your therapeutic goals. 


My space & studies

Online counselling

Participate in counselling sessions from the comfort of your own home or office.


I use encrypted and protected online platforms that safeguards your confidentiality and endeavour to 

eliminate distractions. We will confirm an online platform upon the initial intake assessment session.

In-person counselling 

Face-to-face sessions in a tranquil and therapeutically decorated practice situated in the picturesque town of Stellenbosch - an upmarket and integrative setting that incorporates comfort, confidentiality and personal growth. 

Formal qualifications

Practical Honours degree: BPsych. Equivalent, South African College of Applied Psychology

BA Honours (Psychology), University of South Africa

BA Honours (English), University of Stellenbosch

BA Humanities (English and Psychology), University of Stellenbosch 

Post-Graduate Certificate in Education, University of Stellenbosch

Registrations and affiliations 

Wellbeing Within

Psychosocial Support Counsellor 

Council for Counsellors South Africa (CCSA)

Counsellor (CO20755)

Health Professions Council South Africa (HPCSA) 

Registered Counsellor (PRC0038857)

Board of Healthcare Funds (BHF) 

Practice number: 0942421

American Psychological Association (APA)

International affiliate member (0259-5007)

Volunteer Counsellor

Victim Empowerment Unit, The South African Police Service (SAPS)


Additional certificates and training

Fundamental Ericksonian Hypnosis & Psychotherapy

Dr. Stefanie Badenhorst - August 2022

Forgivenss - Its meaning and relevance in the therapeutic process of healing

Clive Willows - April 2022


Teletherapy: Ethical Considerations and Challenges

Stellenbosch University - February 2021 

Understanding Addictions 

Landi Mostert - 2021 


Relationship Counselling Skills

Jalex Counselling - December 2020


Psychotherapy Symposium on depression 

University of Cape Town - April 2019


Trauma informed care 

Claudia Roodt - April 2019


Sexual orientation and gender identity for the contemporary adolescent 

Ronald Addinall - May 2018

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